BusinessCommunication MCQ

 

1.Communication means ___information, feeling and thoughts, with others.

a.To receive.

b.Exchange of.

c.Conveying.

d.All the above.

2.Physical Barriers to communication are ______

a.Time and distance.

b.Interpretation of words.

c.Denotations.

d.Connotations.

3.Communication is derived from a Latin word “Communis” which means

a. Community

b. Share

c. Common

d. Marxist

4.Communication starts with:

a. Encoding

b. Sender

c. Channel

d. Feedback

5Denotations and Connotations are ------------ barriers in communication

process.

a. Physical barriers

b. Semantic barriers

c. Encoding barriers

d. Technical barriers

6.Which of the following indicates the correct sequence of the elements of

communication in the communication process?

a. Sender, Receiver, Channel, Message, Feedback

b. Receiver, Feedback, Sender, Message, Channel

c. Sender, Channel, Message, feedback, Receiver

d. Sender, Message, Channel, Receiver, Feedback

 

 7.Which of the following is/are barriers of listening?

a. Sluggishness

b. Premature evaluation

c. External distractions

d. All of these.

8.--------- in communication increases credibility of the sender of message

a. Clarity

b. Correctness

c. Concreteness

d. Considera

9.Which of the following is /are not 7Cs of presentation?

a. Clarity

b. Consideration

c. Concreteness

d. Collectivenesstion

10.Communication barriers are;

a. A receiver's response to a message.

b. Avenues through which messages are delivered.

c. Obstacles that interfere with the understanding of a message.

d. The circumstances under which communication takes place.

11.Errors in language, grammar or visual representation of facts take away:

a. Clarity

b. Correctness

c. Crispness

d. Conciseness

12.Conciseness of message refers to:

a. Crispness

b. Comprehensiveness

c. Specificity

d. Brevity

 

13Communication saves time in:

a.Internal communication.

b.Interview.

c.Oral communication.

d.Schedule.

14.The main objective of communication is:

a.Information and persuasion.

b.Skill and personality development.

c.Control and management.

d.Need.

15.Communication is a ___________

a.one way process

b.Two way process

c.Three way process.

d.four way process

16.Communication starts with:

a. Encoding

b. Sender

c. Channel

d. Feedback

17.The term “communis” derived from ___word.

a.Greek.

b.Latin.

c.Chinese.

d.English.

18.______ is the person who notices and decodes and attaches some meaning to a message

a.receiver

b.driver

c.sender

d.cleaner

 

19.The response to a sender’s message is called ________

a.food bank

b.feedback

c. channel

d.none of the above

 

.20.Following which is not Barriers to effective communication

 

a.Physical Barriers

b.Cultural Barriers

c.Psychological Barriers

d.Computer Barriers

 

 21.Out of the four ways listed, which is not the way to overcome communication barriers? *

 

a.Listen Actively

b.Select proper communication channel

c.Insult the speaker when words are pronounced incorrectly

d.Two-way communication

 

22.Communication is a non stop______________.

a.paper

b.process

c.programme

d.progress

23.The main advantage of written communication is that it provides a permanent record of a message. 

a.True

b.False

 

24.Eye-contact is when you look down on someone while they are talking *

a.True

b.False

 

25.Horizontal Communication is also know as—

.

a.Lateral Communication

b.Diagonal Communication

c.Vertical Communication

None of the Above

26.Reports,Letters,circulars are which forms of communication 

 

a.Horizonatal Communication

b.Vertical communication

c.Written communication

d.Cross communication

27.Feed-back of a message comes from 

a.Audience

b.Satellite

c.Media

d.Communicator

28.Talking comes under which type of communication? 

 

a.Verbal

b.Non- verbal

c.Writtend

d.Dramatic

29.In an office, an employee communicates horizontally with his _______ 

 

a.superiors

b.subordinatesc

c.Colleagues

d.assistant

30. Which is not form of written communication 

a.Letter

b.Memo

c.Phone

d.Agenda

 

31.communication is essential for management for decision making 

a.True

b.False

32.Tone of voice is not considered nonverbal communication because it involves speaking.

a.True

b.False

 

33.Communication saves time in

a.schedule.

b.oral communication.

c.interview.

d.internal communication.

 

34.The information the receiver gets is called ______________ 

a.source.

b.input.

c.output.

d.message.

 

35.A mean of exchange of information, ideas or opinions between persons while undertaking business activities is known as ______ . 

 

a.Business Correspondence

b.Business Matters

c.Business formalities

d.None of These 

36.Communication is the exchange of information between a sender and a receiver.

a.True

b.Flase

37.Letter, e-mail telephone are examples of _______

a.message

b.feedback

c.channel

d.encoding

 

38.The candidate answering the questions during the interview is known as _____. 

a.interviewee

b.interviewer

c.communicator

d.Receiver

 39.The most important goal of business communication is ________

a.Organizational goodwill

b. receiver response

c. receiver understanding

d. favorable relationship between sender and receiver

40.

Which of the following is not a barrier to effective communication?

a. filtering

b. language

c. channel richness

d.defensiveness